Privacy Policy

This Privacy Policy explains how All In One Business Resources ("Company," "We," "Us," or "Our") collects, uses, discloses, and safeguards your information when you visit our website at allinonebr.com or interact with our SMS messaging program, AI voice services, and digital automation tools. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

We collect information you provide directly to us — including your name, email address, phone number, business details, and any messages you send via our web forms, chat widgets, or intake workflows. We also collect technical data automatically, such as:

• Device identifiers, IP address, and browser type
• Pages visited and interactions with our widgets
• SMS and call metadata when you opt into our messaging or voice programs
• Cookies and similar tracking technologies (see Section 8)

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our website and services
• Respond to inquiries and deliver conversational customer support
• Send transactional and operational SMS, including appointment reminders and workflow updates
• Power our AI voice agents and qualify inbound leads on your behalf
• Analyze usage trends and measure the performance of our automations
• Comply with legal obligations and enforce our Terms of Service

4. Legal Basis for Processing (GDPR)

Where applicable, we process your personal data under the following lawful bases: consent you provide through our forms and opt-in checkboxes, performance of a contract when you engage our services, our legitimate interests in operating and securing the platform, and compliance with legal obligations.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. SMS consent records are retained for the duration of your participation in the messaging program and thereafter as required by carrier regulations.

6. Data Security

We implement industry-standard safeguards to protect your data, including 256-bit encryption in transit and at rest, SOC2-aligned compliance practices, and optional HIPAA-compliant data handling for sensitive workloads. No method of transmission over the internet is fully secure, but we work to protect your information using reasonable technical and organizational measures.

7. Sharing of Information

We do not sell your personal information. We may share data with trusted service providers who perform functions on our behalf (such as hosting, analytics, and SMS delivery), with your consent, or when required by law. All such partners are bound by confidentiality obligations. Mobile data sharing is further restricted under Section 3 above.

8. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance website functionality, maintain portal session state, track interactive widget preferences, and streamline automated submission workflows. You can control cookies through your browser settings; disabling them may limit some features of our site.

9. Your Privacy Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the processing of your personal data, and to withdraw consent at any time. To exercise these rights, contact us using the information in Section 11. We will respond within the timeframe required by applicable law.

10. Children's Privacy

Our services are intended for individuals and entities aged 18 and older. We do not knowingly collect personal information from children. If you believe a child has provided us with data, please contact us and we will take steps to delete it.

11. Contact Information & Updates to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Revised" date above. We encourage you to review this page periodically to stay informed about how we protect your information.