Privacy Policy

1. Introduction & Overview

All In One Business Resources ("we," "our," or "us") is dedicated to safeguarding your personal data. This Privacy Policy details our practices regarding the collection, use, retention, and protection of your personal information when you visit our website (allinonebusinessresources.com), use our AI voice receptionists, schedule appointments, or communicate with us via SMS text messaging.

2. Information We Collect

We collect information you voluntarily provide through our website forms, appointment schedulers, and inbound phone calls. This includes:

• Personal identifiers: Full name, business name, email address, and mobile phone number.
• Inbound Communication Data: Call recordings, conversational transcripts, and service inquiries handled by our AI phone receptionist systems.
• Technical Data: Anonymous usage data, IP addresses, and cookie tracking collected via standard analytics to optimize website functionality.

3. How We Use Collected Information

We use your information strictly to provide and improve our services, including:

• Delivering AI receptionist call answering, missed-call recovery, and appointment scheduling.
• Confirming, rescheduling, or updating your scheduled appointments.
• Sending transactional alerts, customer support responses, and requested service information.

We never sell, rent, or trade your personal information to third parties.

4. Mobile Messaging & SMS Privacy (A2P 10DLC & CTIA Compliance)

All In One Business Resources respects your mobile privacy. In accordance with CTIA guidelines and carrier regulations:

• Non-Sharing of Mobile Data: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with or sold to any third parties.
• Types of Messages: If you provide your mobile number on our contact or booking forms, you may receive SMS messages regarding appointment confirmations, scheduling reminders, missed-call follow-ups, and customer support.
• Message Frequency: Message frequency varies depending on your interactions and appointment activity.
• Message and Data Rates: Message and data rates may apply depending on your mobile carrier plan.
• How to Opt-Out: You can cancel SMS notifications at any time by replying "STOP" to any text message received. Upon sending STOP, you will receive a final confirmation text, and no further messages will be sent.
• Customer Support / Help: If you experience issues or need assistance, reply "HELP" to any text message, or contact our support team directly at (702) 848-2990 or via email at info@allinonebr.com

5. AI Voice Receptionist & Call Data Handling

Call audio, transcripts, and customer intake details processed by our AI receptionists are securely stored and utilized solely to fulfill client services, execute calendar bookings, and route priority inquiries. We do not use client call data to train public third-party machine learning models.

6. Data Retention & Security

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, service your account, or comply with legal obligations. We implement strict technical and operational safeguards to protect your personal and communication data against unauthorized access or disclosure.

7. Your Privacy Rights & Opt-Out Choices

You have the right to request access to, correction of, or permanent deletion of your personal records and communication history. To exercise these rights or request data removal, contact us using the information below.

8. Contact Information

For privacy questions, data requests, or SMS support, contact us at:

• All In One Business Resources
• 3601 S Lindell Rd #0669, Las Vegas, NV 89103
• Phone: (702) 848-2990
• Email: info@allinonebr.com